Warranty & Returns

Returns

Eligibility, return windows, exclusions, and refund processing are governed by our current Refund Policy.

Large and heavy-item returns

Email devanti@devantidirectus.top before arranging a return for a large or heavy product. Keep the original carton, inserts, accessories, manuals, and packing materials. We will provide the correct return routing and handling instructions after reviewing the request. Unauthorized returns may not be accepted.

Items damaged in transit

Keep the product and all original packaging and contact us promptly. Include the order number and clear photos of the outer carton, shipping label, packing materials, and item so we can review the carrier claim and available resolution.

Warranty support

Warranty coverage, when offered, is stated on the applicable product page and may require proof of purchase, the product serial number, photos, or troubleshooting information. A product listing does not create warranty coverage beyond the terms expressly stated there.

For help, email devanti@devantidirectus.top or use our Contact Us page before sending any product back.